Terms and Conditions

1. About Buildwyn

This website is operated by:

Company name: BUILDWYN LTD
Trading name: Buildwyn
Registered office: London, United Kingdom
Email: info@buildwyn.co.uk

2. Using Our Website

By using buildwyn.co.uk, you agree to these Terms and Conditions.

The information on this website is for general guidance only. It does not replace professional, planning, structural, legal or technical advice.

We may update our website, services and these terms at any time.

3. Our Services

Buildwyn provides commercial and domestic construction services, including:

• Commercial building construction
• Commercial refurbishment
• Domestic new builds
• Property renovations
• House extensions
• Loft conversions

The exact work included in your project will be confirmed in a written quotation or contract.

4. Quote Requests

Submitting a quotation form does not create a contract or guarantee that we will accept the project.

We may ask for more information or arrange a site visit before providing a quotation.

Any initial price given before reviewing the full project may be an estimate only.

5. Quotations

Our quotation will explain the proposed work, price and any important conditions.

Unless stated otherwise:

• Quotations are valid for the period shown
• VAT will be added where applicable
• Extra or unforeseen work is not included
• Planning, professional and statutory fees are not included unless stated
• Material prices may change after the quotation expires

A contract is created only after the quotation or contract is accepted and confirmed by Buildwyn.

6. Client Responsibilities

You must:

• Provide correct and complete project information
• Confirm that you own the property or have permission to authorise the work
• Provide safe and reasonable access
• Tell us about known defects, hazards or asbestos
• Provide relevant plans, permissions and approvals
• Make agreed payments on time
• Follow reasonable site-safety instructions

7. Planning and Approvals

Some projects may require planning permission, building-control approval, structural calculations, party-wall agreements or freeholder consent.

Responsibility for arranging and paying for these approvals will be confirmed in the project contract.

Buildwyn is not responsible for delays caused by missing or late approvals unless we have agreed to manage them.

8. Payments

Payment terms will be shown in the quotation or contract and may include:

• A deposit
• Payments for materials
• Stage payments
• A final payment

Invoices must be paid by the stated due date.

We may pause work after giving reasonable notice if an agreed payment remains overdue.

9. Changes to the Work

Any change to the agreed work may affect the price and completion date.

Additional work should be agreed in writing before it begins whenever reasonably possible.

10. Unforeseen Problems

Construction work may uncover hidden problems, including:

• Structural defects
• Damp or rot
• Unsafe wiring or plumbing
• Asbestos
• Drainage problems
• Inadequate foundations
• Hidden services

We will inform you if additional work or specialist advice is required. This may increase the price or extend the project schedule.

11. Project Timescales

Start and completion dates may be estimates unless confirmed otherwise in writing.

Delays may happen because of weather, material shortages, client changes, supplier delays, hidden site conditions or events outside our control.

We will keep you informed of significant delays.

12. Safety

Buildwyn takes reasonable steps to manage construction work safely.

Clients, visitors and contractors must follow site rules and safety instructions.

We may stop work if we believe continuing would create a health, safety, legal or structural risk.

13. Materials and Subcontractors

We may use suitable suppliers, subcontractors and trade professionals.

Natural materials may vary slightly in colour, pattern or texture.

Where a specified product is unavailable, we will discuss a suitable alternative where possible.

14. Quality and Defects

We aim to carry out our services with reasonable care and skill.

You should report any concern or defect as soon as possible and allow us a reasonable opportunity to inspect it.

We are not responsible for:

• Normal wear and tear
• Damage caused by misuse or poor maintenance
• Work changed by another contractor
• Existing defects outside our agreed work
• Manufacturer defects covered by a separate warranty

Your legal consumer rights are not affected.

15. Cancellation

Consumers may have a 14-day cancellation right when a contract is agreed online, by telephone or at their home.

Where you ask us to start work during that period, you may need to pay for work already completed and costs already incurred if you later cancel.

Cancellation after any legal cooling-off period will be handled according to the project contract.

You may be responsible for completed work, ordered materials and reasonable cancellation costs.

16. Liability

Nothing in these terms excludes liability where it would be unlawful, including liability for death or personal injury caused by negligence, fraud or breach of legal consumer rights.

We are not responsible for losses that are indirect, unforeseeable or caused by incorrect information provided by the client.

17. Photographs

We may take photographs for project, quality and safety records.

We will ask for permission before using identifiable property photographs, addresses or client information for marketing.

18. Privacy

We handle personal information according to our Privacy Policy and Cookie Policy.

19. Complaints

Please contact us as soon as possible if you have a concern.

Email: info@buildwyn.co.uk

We will review the complaint and respond within a reasonable time.

20. Governing Law

These terms are governed by the laws of England and Wales.

Any dispute will be handled by the courts of England and Wales, subject to any legal rights available to consumers.

21. Project Contracts

These website terms do not replace a project-specific construction contract.

Your quotation or contract should separately confirm the scope of work, price, payment schedule, project dates, changes, cancellation terms and responsibilities of both parties.